Mountainside Financial


Factory Built Owners America


Contact Us

Your questions, concerns, suggestions and comments are very important to us. CU Factory Built Lending is open Monday through Friday, 8:30 a.m. to 5:30 p.m. CST. To make sure you get the right answers to your question quickly and efficiently please use the following listings to contact the appropriate department.


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Customer Service

Do you currently have a manufactured home loan with CU Factory Built Lending and have questions, comments or concerns?

You can email us - CLICK HERE or call our toll free customer service hotline at 866-310-2143.

Current customers can also CLICK HERE for more information about their manufactured home loan.

Are you in the market to buy a new or used manufactured home or refinance an existing manufactured home loan but don’t know where to start?

CLICK HERE to find out which regional office is best suited to serve your needs.

If you are disputing the validity of your default or believe that an error has occurred and would like additional information, please submit written requests to:

CU Factory Built Lending

Attn: Servicing

PO Box 2299

San Antonio, TX 78298