Mountainside Financial


Factory Built Owners America



For information regarding your loan payoff, please contact a Customer Service Representative.

Customer Service Hours:
Monday to Friday
8:30 am to 5:30 pm (CST)

Toll Free Phone: 866-310-2143
Fax: 210-258-1154

Payoff quotes are based on your estimated payoff date and may vary from the balance shown on the payment coupon.

Prior to sending in a payoff check, please call Customer Service to verify the amount and when the payment will be received.

If your monthly payment method is automatic withdrawal, please request cancellation through Customer Service. To payoff your loan by check, send payment to one of the following addresses:

Postal Delivery:
CU Factory Built Lending
PO Box 721
San Antonio, TX 78293-0721

Overnight Delivery:
CU Factory Built Lending
6061 IH 10 West
San Antonio, TX 78201


Wire transfers for payoffs
Prior to initiating the wire, please contact Customer Service for an updated payoff quote. Please have your loan number available. Wire instructions are available on the payoff statement or by contacting Customer Service toll free at 866-310-2143.